Terms of Service

Last updated: October 19, 2026

Welcome to Elevo, an app developed and provided by Anderson de Aguiar Pimenta, an independent developer ("we", "us"). These Terms of Service ("Terms") govern your use of the Elevo app on iOS and Android. By creating an account or using the app, you agree to these Terms. If you do not agree, please do not use Elevo.

1. ELIGIBILITY

• You must be at least 18 years old to create and use your own Elevo account.
• If we learn that an account belongs to someone under 18, we will delete it together with its data. The app also offers the deletion if you indicate an age under 18 in your profile.
• We plan to offer a Parental Control mode so that younger users can use Elevo with a parent's or guardian's permission. Until then, Elevo is not available to people under 18.

2. THE SERVICE

Elevo is a digital wellbeing and personal growth app. It helps you limit time spent in apps you choose by asking you to read meaningful content (such as Bible passages, AI-generated readings or your own documents) before those apps are unlocked. Features may vary by platform, device, language and plan, and may change over time.

3. YOUR ACCOUNT

• You must provide accurate information and keep your login credentials confidential. Passwords must have at least 8 characters, with letters and numbers.
• You are responsible for activity that occurs under your account.
• Notify us immediately at contact@actustech.tech if you suspect unauthorized access.

4. DEVICE PERMISSIONS

To work as intended, Elevo asks for certain system permissions. You can grant or revoke them at any time in your device settings, but some features will not work without them.

• iOS: Screen Time (Family Controls) access, used to apply the limits you set to the apps you select. Your app selections are handled by Apple's system frameworks.
• Android: Accessibility Service, Display Over Other Apps, Usage Access and Battery Optimization exemption, used only to detect when a selected app is opened, show the reading screen and apply your limits.
• Notifications (both platforms): used for reminders and progress messages.

Elevo does not use these permissions to read your messages, passwords or the content of other apps.

5. SUBSCRIPTIONS AND PAYMENTS

• Elevo may offer free features and paid subscriptions ("Premium"). Prices, billing periods and the features included are shown in the app before you buy.
• All purchases are processed by Apple (App Store) or Google (Google Play), according to their terms. We do not receive or store your payment card details.
• Auto-renewal: subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your store account will be charged within 24 hours before renewal.
• Free trials: if a free trial is offered, it will convert automatically into a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends. Any unused part of a trial is forfeited when you purchase a subscription, where applicable.
• Cancellation: you can manage or cancel your subscription at any time in your App Store or Google Play account settings. Deleting the app or your Elevo account does not cancel your subscription automatically. After cancellation, you keep access until the end of the paid period.
• Refunds: refunds are handled by Apple or Google under their respective policies. Nothing in these Terms limits any right to a refund or withdrawal that you have under applicable consumer law.
• Price changes: we may change subscription prices. You will be informed in advance through the store, as required by law and store rules.
• Restore purchases: if you reinstall the app or change devices, you can restore an active subscription using the same store account.

6. YOUR CONTENT

• You may upload your own documents (e.g. PDF or EPUB) to read in the app. You keep all rights to your content.
• You confirm that you have the right to upload and use that content, and that it does not infringe the rights of others or violate the law.
• You grant us a limited, non-exclusive license to store, convert and display your content solely to provide the service to you. We do not sell or publish your documents.
• You can delete your documents at any time.

7. AI-GENERATED CONTENT

• Some readings are generated with artificial intelligence. Although we work to keep them useful and accurate, they may contain errors or incomplete information.
• AI-generated content is for general information and personal growth only and is not medical, psychological, legal, financial or religious advice from a qualified professional.

8. HEALTH AND WELLBEING

Elevo is a self-help tool and is not a medical device or a treatment for any condition, including addiction. If you are struggling with your health or wellbeing, please seek help from a qualified professional.

9. ACCEPTABLE USE

You agree not to:

• Use Elevo for any unlawful purpose or in violation of these Terms.
• Copy, modify, distribute, sell or rent any part of the app or its content, except as allowed by law.
• Reverse engineer, decompile or attempt to extract the source code of the app, except where permitted by law.
• Interfere with the security or operation of the service, or access it by automated means.
• Upload content that is illegal, harmful or that you do not have the right to use.

10. INTELLECTUAL PROPERTY

The app, its design, software, texts, graphics, logos and the Elevo name are owned by Anderson de Aguiar Pimenta or his licensors and are protected by law. We grant you a personal, non-transferable, revocable license to use the app for your own non-commercial purposes, in accordance with these Terms. Public domain texts remain in the public domain.

11. THIRD-PARTY SERVICES

Elevo relies on third-party services (such as app stores, hosting and AI providers). Your use of the App Store or Google Play is also subject to their own terms. We are not responsible for third-party services we do not control.

12. APPLE-SPECIFIC TERMS

If you downloaded Elevo from the App Store, these Terms are between you and Anderson de Aguiar Pimenta, not Apple. Apple is not responsible for the app, its maintenance or support, or any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the app must also comply with the App Store Terms of Service.

13. SUSPENSION, TERMINATION AND INACTIVE ACCOUNTS

• You may stop using Elevo and delete your account at any time in Settings → Delete Account.
• We may suspend or terminate your access if you seriously or repeatedly breach these Terms, or where required by law. Where reasonable, we will notify you in advance.
• Inactive accounts: if you do not use your account for 24 months, we will delete it together with its data. We will e-mail you at least 30 days before, with the exact date; signing in before that date keeps your account. An active paid subscription must still be cancelled in your store account.

14. DISCLAIMERS

To the extent permitted by law, Elevo is provided "as is" and "as available". We do not guarantee that the service will be uninterrupted, error-free or that it will achieve any particular result. Blocking features depend on operating system functions that may change or be limited by Apple, Google or your device manufacturer.

15. LIMITATION OF LIABILITY

To the extent permitted by law, we will not be liable for indirect, incidental, special or consequential damages, or for loss of data, profits or opportunities arising from your use of the app. Our total liability for any claim relating to the service is limited to the amount you paid for Elevo in the 12 months before the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, nor your statutory rights as a consumer.

16. CHANGES TO THESE TERMS

We may update these Terms to reflect changes to the service or to the law. We will update the date above and, for significant changes, notify you in the app before they take effect and ask you to accept the updated Terms. If you do not accept them, you can delete your account.

17. GOVERNING LAW

These Terms are governed by the laws of Portugal. If you are a consumer, you also benefit from the mandatory protections of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.

18. CONTACT

For any questions about these Terms, please contact us at:

contact@actustech.tech

Address: Guimarães PT

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